Return

1. How long will be shipment arranged after checking out the order?

Items that are in stock and orders checked out before 4PM PST usually will be shipped out at the same day. While orders checked out after 4PM PST will be shipped on the following day. Orders checked out after 4PM PST on Friday will be ship on next Monday.

If some of items are out of stock, if you still want this item, we will arrange partial shipment for those in stock items first. For remain unshipped items, we will arrange shipment once they recover the stock. Or if do not want the items due to the late shipment, you can kindly apply refund for this item.

(Note: The ETA is the estimated value, we can’t accurate the ETA as there is some force majeure factors during the shipment)

If the shipment is delayed, we will send email to notify the situation and update the shipping status to you.

2. 45 DAYS REFUND GUARANTEE / TWO-YEAR WARRANTY

Did your item arrive damaged, different or not working? If so you are protected and can make a claim, the procedure is outlined below.

1. Within 45 days of receiving the product contact us with a photo or video explaining the issue and whether you want a refund or replacement.

2. We will review the claim and contact you if we need more information.

3. If approved, we will refund or resend the item, you may also be asked to return the product.

3. How to return a product?

Items must be returned with original packaging, manuals, all accessories and documents provided by the manufacturer.

If a product is DOA or shipped incorrectly, V4INK will cover all shipping charges. For all other cases of returns, our staff will quote you the actual shipping costs incurred (the non-refundable portion).

We will process refund to you in 10 business days as the logistic days of the return will last around 10 days. The time of refunds to accounts is depends on the processing speed of the bank. If you want a replacement after refund, kindly please reorder the item, we will arrange shipment to you once the payment completed. Or you can inform us that you want a replacement instead of refund when you apply the return question.

4. Restrictions about the Returns:

If products are been altered or modified, warranty and money back guarantee will be loss efficacy.

Any customized, volume discount, and/or wholesale orders are not included in the warranty if they are not exist batch defective.

When returning, we recommend to use a traceable shipping way. V4INK will not be responsible for any items lost with the non-traceable shipping way.

*Definition of delivery date: for EMS/DHL and some registered airmail packages, the delivery date is displayed on the courier's tracking website. For orders that do not have online delivery dates provided by the courier, the delivery days is assumed to be 21 calendar days after shipment arranged.

5. Where should the products be returned?

You can return to the following address:

Beta Bush (D2872)

1251 S Rockefeller ave unit B Ontario CA 91761

(001)9097862366